RETURNS:
Each Buyer shall be entitled to a return for Products acquired through this Site, subject to the compliance with the terms and restrictions set out below.
Returns restrictions:
Return must be logged within 14 days of item being delivered
The item is in a re-sellable condition and has not been worn
The item is in its original packaging, with labels attached
Please note that we cannot accommodate in store exchanges, refunds and returns.
No cash refunds on online Gift Vouchers
Online Gift Vouchers only valid for purchases on subdueculture.store
All Products may be returned if they are delivered in error or do not match the sample or description of the Products on the Site as at the date of placing an order.
During sale periods, all sales are final. This policy is in place to streamline our processes and provide you with the best possible service. Please be aware of this exception during promotional events.
For returns please email: info@subdueculture.store. To initiate a return, kindly use the provided address in the initiation email. For a successful credit or exchange of your purchase, it's crucial to send the return to the correct address. Ensure that the items are neatly folded or returned in their original packaging, including any attached tags.
