How can I place an order?

You can place an order directly on our website at www.subdueculture.store. Simply browse our collections, select your preferred items, and proceed to checkout.

 

Where do you ship?

We ship nationwide across South Africa. For international shipping inquiries, please contact us at info@subdueculture.store.

 

How Long Does An Order Take To Arrive?

For orders within South Africa, Subdue Culture offers free express shipping via The Courier Guy, with delivery in 1-3 business days.

 

For international orders, we use DHL Express, with delivery times ranging from 3-5 business days, depending on the destination. Please note that these orders need to pass through the customs office in your country before it will be released for final delivery, which can occasionally cause additional delays.

 

Can I pick up my order?

Yes, you can arrange to meet with one of our sales representative at the most safest agreed public meeting point.

 

How can I track my order?

Once your order is shipped, you will receive a tracking number via email & sms. You can use this number to track your parcel.

 

How Can I Choose The Right Size For Me?

Model measurements will be provided in the product description.

 

Which Payment Methods Do You Accept?

We accept credit/debit cards, EFT, and other secure online payment methods at checkout.

 

What is your return policy?

You may return an item within 14 days of delivery if it meets the following conditions:

 

The item is in a re-sellable condition (unworn and in original packaging with labels attached).

The return must be logged via email at info@subdueculture.store

No in-store exchanges, refunds, or returns.

No returns on sale items.

Shipping costs for returns are the customer’s responsibility.

 

How can I contact customer support?

You can reach us via email at info@subdueculture.store. Our team is available Monday to Saturday, 9 AM - 6 PM.

 

Where is We Are Gods located?

Our business operates in South Africa, Johannesburg. We are currently running it online.

 

For any further inquiries, feel free to contact us on info@subdueculture.store.